The discussion assignment provides a forum for discussing relevant topics for this week based on the course competencies covered.
For this assignment, make sure you post your initial response to the Discussion Area by the due date assigned.
To support your work, use your course and text readings and also use outside sources. As in all assignments, cite your sources in your work and provide references for the citations in APA format.
Start reviewing and responding to the postings of your classmates as early in the week as possible. Respond to at least two of your classmates. Participate in the discussion by asking a question, providing a statement of clarification, providing a point of view with a rationale, challenging an aspect of the discussion, or indicating a relationship between two or more lines of reasoning in the discussion. Complete your participation for this assignment by the end of the week.
In order to improve processes quality, management keeps records and evaluates processes based on these records. This type of recordkeeping is considered benchmarking. Benchmarking allows an organization to analyze variances for different types of processes. Benchmarking can also be used to improve in a continual improvement process. In this discussion, you will explore how benchmarking can be used for strategic planning.
Respond to the following:
How can benchmarking be used as part of a process improvement procedure in strategic planning?
What are the disadvantages of benchmarking?
Would benchmarking work in all types of organizations? Why or why not?
How would you explain to workers who were resistant to engaging in benchmarking that their assistance and inputs are needed for the benchmarking effort to be successful?
Do you believe that benchmarking can lead to a competitive advantage for the organization, or does benchmarking simply allow an organization to “catch up” to the organization’s competition?
Select an organization with which all of your classmates would be familiar. Select a process in which your selected organization engages on a regular basis. Describe a company that would be considered a “leader” in the business process that you have selected. How can your chosen organization learn from the leader in this business process and improve its own performance on the process that you selected?
Justify your answers using examples and reasoning. Comment on the postings of at least two peers and state whether you agree or disagree with their views.
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